If you’ve been injured in a slip and fall in Indiana, you may get a friendly-sounding call from the store’s insurance adjuster soon after the incident. While they may seem concerned about your well-being, their real goal is to gather information that can be used to minimize your claim. They might ask casual-sounding questions about your health, your actions at the time of the fall, or your medical treatment—each designed to shift blame onto you or downplay your injuries. Even comments that seem harmless, like “I’m feeling better” or “I could have paid more attention,” can weaken your case. Adjusters also like to argue that your injuries are due to preexisting conditions or that your medical treatment was excessive, despite Indiana law holding property owners responsible if their negligence worsened an existing injury.
The reality is that an insurance adjuster’s job is to pay as little as possible, while your attorney’s job is to maximize your compensation. That’s why it’s important not to speak with an adjuster before getting legal advice. An experienced personal injury lawyer—such as those at the Marc Lopez Law Firm—works on a contingency fee basis, meaning you pay nothing upfront and nothing at all unless you win. Serious slip and fall injuries can cause lasting pain, missed work, and costly medical bills, so protecting your claim from the start is critical. The best steps include seeking medical care immediately, preserving evidence, avoiding social media posts about your injury, and calling an attorney who can fight back against insurance company tactics.
